Early Childhood Development Support Services (ECDSS)
Workshop/Training Cancellation Policy and Payment Policy


Workshop/Training Cancellation Policy:

We rely on your attendance to make important arrangements for workshops and/or training. If a participant needs to withdraw from a workshop/training, he/she must inform us no later than 15 days prior to the first day of the scheduled event. We will then refund your registration fee. If you withdraw from the event 14 days or less prior to the start date, you will be refunded your registration fee minus a $25 administration fee. If payment has not yet been recieved a $25 administration fee will still be charged. Refunds cannot be made for participant no shows. All refunds will be made by cheque.

If ECDSS needs to cancel a workshop, participants will be notified at least 14 days prior to the scheduled event and ECDSS will immediately issue refunds. All registration fees will be refunded IN FULL if we cancel an event due to low enrolment or instructor scheduling conflicts.

Workshop/Training registration is transferable to another individual within your organization, should you choose to withdraw your registration.


Payment Policy:

We are privileged to have practitioners from a variety of agencies and communities attend our workshop/training events. For this reason it is important that your payment is accurately received and recorded. Payment can be made by credit card during the registration process, or by cheque made out to: Early Childhood Development Support Services.

** Payment must be recieved 14 days prior to the event. We require your invoice number, which is the same as your registrant ID number in order to receive payment.

When you register for an event you will receive a confirmation email at the email address used for the registration. This email is your invoice for registration and must be copied and sent with your payment for identification of above requirements.

If payment is not received 14 days prior to the start of the scheduled event ECDSS will contact the registrants and secure payment to hold the spot or for cancellation information.